Frequently asked questions

An unlimited number. Each transmitter carries one channel; for 2 or 3 simultaneous channels, use 2 or 3 transmitters. Transmitters are free on request, up to 3 per order.

10 hours of continuous use per charge. Headsets arrive fully charged and recharge via USB-C.

Up to 300 m from the transmitter.

The headsets have 3 channels that guests switch themselves. The LED changes colour with the channel (red, blue, green), so you can see who is listening to what.

Plug your source into the transmitter: a mixer/DJ desk, laptop, phone, or microphones via a mixer. We show you how at handover, or a technician can set it up if you book one.

No. We supply the equipment; you bring your own interpreters and DJs/MCs. We can introduce partners if you need them.

Single rate: 200,000 VND per headset per day. Daily bundles: 10 headsets 2,000,000 VND, 50 for 9,000,000, 100 for 17,000,000, 200 for 32,000,000, 500 for 75,000,000. Prices exclude 8% VAT and delivery; the official quote is final.

Yes. Total per headset at the single rate: 2 days 360,000 VND, 3 days 450,000, 7 days 840,000, 30 days 1,200,000. Multi-day bundles get extra discounts in the quote. Over 500 headsets or 30 days: custom project quote.

200,000 VND per headset. It is refunded in full within 24 hours after you return the equipment and we finish the inspection (minus any recorded costs).

No. Transmitters are free on request, up to 3 per order.

200,000 VND per hour (optional). The technician sets up transmitters, hands out and collects headsets, and supports you throughout.

Any damage or loss is recorded at collection. The renter covers repair costs, or compensates the equipment's market value if it is badly damaged or lost, as set out in the contract and handover record. This is deducted from the deposit. Normal wear and tear is not charged.

Yes. Before every rental, equipment is cleaned, checked and fully charged. See our Hygiene policy for details.

Spare headsets can be added on request – just mention it in your quote request.

At Thuê Nhanh HCMC (280C14 Luong Dinh Cua, Binh Trung Ward) or Hanoi (No. 7, Lane 487 Hoang Quoc Viet, Nghia Do Ward). We also deliver to your venue.

Yes, we deliver to venues including Da Nang. For other provinces, please contact us. Delivery is quoted by location.

8:30 am – 5:30 pm daily. Out-of-hours handovers are possible – arrange them in advance via hotline/Zalo 0888 441 886.

Yes. With venue delivery, we set up the transmitters, test before showtime and show your team how to hand out and collect headsets.

As early as possible, especially for large events, so we can reserve enough equipment and plan delivery. For last-minute needs, call or message 0888 441 886 to check availability.

Let us know as early as possible. Changes depend on availability and follow the terms in your quote/contract. Under the service contract, handover time changes need at least 24 hours' written notice.

Before a contract is signed: as agreed in the quote. Once a service contract is signed, the party that terminates unilaterally pays 30% of the contract value under the contract. See our Rental terms.

Yes. We issue VAT invoices to companies and sign service contracts when needed. Listed prices exclude 8% VAT.

Under our service contract: pay the rental fee after receiving the quote, and transfer the deposit within 24 hours before pickup. Any other schedule follows what is agreed in the quote/contract.

Under the service contract, the VAT invoice is issued within 24 hours after the service is completed.