Equipment hygiene policy
Headphones pass through many hands across events, so cleaning is a required step in every SSounds rental.
Updated: 08/10/2026
After every rental
When equipment comes back, we go through these steps before it goes out again:
- Count headsets, transmitters and accessories.
- Clean the headset surfaces, ear cushions and headband.
- Function check: power, all 3 channels, LED and audio.
- Charge fully.
- Any unit that fails the check is not sent out.
Before delivery
For every rental, equipment is cleaned, checked and fully charged before delivery. Spare headsets can be added on request.
During your event
To keep gear clean, hand out and collect headsets at a fixed point and avoid leaving them on the floor or in damp places.
If a headset looks unclean or doesn't work when you receive it, tell us right away via hotline/Zalo 0888 441 886.